Delivery

At shop.johorsoutherntigers.com.my our delivery timeline is normally around 14 working days counting from NEXT DAY UPON PAYMENT NOTIFICATION RECEIVED. The shipping fee is charged based on per order basis (Pos Laju flat rate RM6 for West Malaysia / RM10 for East Malaysia). Please note, however, that the delivery of your order may be restricted depending on the size, weight and chosen destination of the package. Other factors such as weather and mechanical difficulties can also result in later deliveries. If the delivery address is different to the billing address then we may have to run further checks to ensure your credit card security, this may result in longer delivery times. Your order will be packed and dispatched, provided:

  • The item you have chosen is in stock
  • The delivery address has been verified
  • Payment has been approved

We will send you an initial email confirming receipt of your order; then a further email confirming that your order is ready for dispatch along with your shipping reference number. Where an item is not in stock, we will advise you of the anticipated time for delivery (if such item will be available in future). Orders can be delivered to either business or residential addresses, however all packages will require a signature on receipt of delivery.

Returns

All return items must be returned in UNWORN, UNWASHED, UNALTERED, UNIRONED condition with ALL TAGS ATTACHED for store credit only. Returns must be posted within 7 days of receiving your order along with the RETURN FORM (printed behind invoice posted). You may post the return item to:

Southern Tigers Sdn Bhd
Aras 1, Stadium Tan Sri Dato’ Hassan Yunos,
Jalan Dato’ Jaafar,
80350 Johor Bahru, Johor,
Malaysia
Tel: +07 221-7034
Fax: +07 222-7034